When choosing an in-home provider, these are the most important considerations:

Considerations HealthCall
Provider’s Professional Credentials
CHAP or CARF accreditationAttained both
Are they insured and bonded?Yes
Employees covered by workers’ compensation insuranceYes
Partners with community, government and local providersYes
Are references available?Yes
Provider’s Experience and Quality Standards
How long have they provided care?31 years
Offer continuing education and training for staffYes
Conduct annual background checks and skill testingYes
Provider’s Availability of Care
Provides secure client portal accessYes
Can services begin right away?Yes
Is staff available 24x7x365?Yes
Backup plans in place for scheduling issuesYes
Registered nurses on call 24x7x365Yes
Initial assessment with registered nurse, free of chargeYes
Open 12-hours per day, 6-days per weekYes
Provides individualized parent trainingYes
Pediatrician on staff and available to familiesYes
Psychologist on staff and available to familiesYes
Speech Therapist on staff and available to familiesYes
Social worker on staff and available to familiesYes

Insurance Plans Accepted At HealthCall

  • Blue Cross Blue Shield
  • Children’s Special Health Care Services
  • Commercial Insurance/Managed Care
  • Habilitation Supports Waiver
  • Long-Term Care Insurance
  • Medicaid
  • Mi Choice Waiver
  • No-Fault Automobile Insurance
  • Workers’ Compensation
  • Private Pay

HealthCall partners with area Medicaid authorities including AAA 1-B, CareLink, Children’s Special Health Care Services, CLS, ConsumerLink, DAAA, MCCMH, MORC, NSO, Synergy Partners, The Information Center and The Senior Alliance.